Preferences & Tools
The Preferences & Tools page in Settings gathers the tools to install and your preferences for tables, tracking codes conversion and notifications.
Saving preferences
Every change is saved as soon as you make it and the message Your preferences have been saved successfully. appears. The Reset to Default Settings button of each panel resets only that panel. The other account settings are in Profile & Billing.
Tools
| Tool | Button | What it does |
|---|---|---|
| Chrome Extension | Download now | Downloads the extension file to install in Chrome. How to install? opens the guide |
| Competitors Scanner | Install now | Opens the extension page on the Chrome Web Store |
| iOS App | Download now | Opens the install page of the iPhone app. How to install? opens the guide |
Guides: Chrome Extension, Installing the Chrome Extension, iOS App, Installing the iOS App.
Tables
View Variants as Groups chooses how variants are shown in the Drafts table:
- on: the variants of a product sit in a single row, the group;
- off (default): each variant has its own row.
Tracking Codes Conversion
These settings apply to orders purchased on Amazon. Each conversion costs the credits shown next to the courier; if you don't have enough credits, the conversion does not happen and You do not have enough credits to convert the tracking code. appears. Credits balance and history are in Profile & Billing.
| Setting | What it does | Default |
|---|---|---|
| Courier | Courier used for converted codes. Today the only choice is Aquiline Tracking | Aquiline Tracking |
| Convert only required tracking codes | On: converts only the codes of shipments handled by Amazon and those of orders in Manual Monitoring; other codes go to eBay as they are. Off: converts every code | On |
| Convert tracking codes before shipping | On: Droopify creates the converted code and sends it to eBay even when the supplier has not provided a tracking number yet | Off |
The last two options can't be on at the same time. If you try to turn one on while the other is on, the option does not change and a message appears:
| You try to turn on | Message |
|---|---|
| Convert only required tracking codes | To enable this option, you must first disable 'Convert tracking codes before shipping'. |
| Convert tracking codes before shipping | To enable this option, you must first disable 'Convert only required tracking codes'. |
Notifications
Choose which events send a notification to your Discord server:
| Checkbox | Event |
|---|---|
| Listing Sold | New order on eBay |
| Cancellation Requested by Customer | The customer asks to cancel an order |
| Feedback Received | The customer leaves feedback |
| New Customer Message | New message from a customer, also visible in Direct Messages |
In the Discord Webhook URL field, paste the URL of the webhook created in your Discord channel settings. Without a URL you get no Discord notifications. Reset to Default Settings ticks every checkbox and clears the URL.