Introduction
The Droopify dashboard has a side menu on the left, a header at the top and, in the middle, the page you are using.
Popups of the header and menu
| Popup | What it is for | Details |
|---|---|---|
| Switch eBay Stores | Chooses the Main Store and the eBay stores visible in the dashboard | Switch eBay Stores |
| Your Profile | Changes your username and profile image | Your Profile |
| Switch Droopify Account | Moves to another Droopify account you have access to | Switch Account |
| Reconnect your eBay stores now | Opens on its own when an eBay store is disconnected | Reconnect eBay stores |
| You've run out of credits! | Opens on its own when your credits are running out | Out of credits |
| Operations History | Shows the operations started from Drafts and Inventory and their outcome | Operations History |
Side menu
| Item | What it opens | Details |
|---|---|---|
| Home | Summary of sales, profit, products and orders | Home |
| Drafts | Drafts created from supplier products, to publish on eBay | Drafts |
| Inventory | Listings published on eBay | Inventory |
| Offers | Offers sent to people watching your listings | Offers |
| Orders | Orders received on eBay | Orders |
| Order Issues | Cancellations, returns and disputes | Order Issues |
| Direct Messages | Messages from customers on eBay | Direct Messages |
| Winning Products | Products suggested by Droopify | Winning Products |
| Competitors Scanner | Opens the Chrome extension page in a new tab | |
| Documentation | Opens this documentation in a new tab | |
| Settings | Profile, preferences, eBay stores, supplier accounts, invites and security | Profile & Billing |
A number appears next to some items; it counts all your eBay stores (including the ones that aren't visible) and stops at 99:
- Orders: new orders you haven't seen yet;
- Order Issues: orders with an issue to solve;
- Direct Messages: unread messages;
- Settings: disconnected eBay stores and Amazon accounts to reconnect.
At the top of the menu you see Welcome back, your name and the icons of the visible eBay stores (up to three, then + and the number of the others): click them to open Switch eBay Stores. At the bottom, the {plan_name} Plan box shows your available Credits and your Products; Upgrade Plan opens the plans page (Prices).
Click the Droopify logo to shrink the menu to icons only, and click it again to expand it.
Header and profile menu
On the left is the name of the open page. On the right are your photo, name and email: click them to open the profile menu.
| Item | What it does |
|---|---|
| Your Profile | Opens the Your Profile popup |
| Switch Account | Opens the Switch Droopify Account popup |
| Dark Theme / Light Theme | Changes the dashboard colours |
| Language | Italian or English; the page reloads |
| Currency | Currency in which you see dashboard amounts |
| {plan_name} Plan | Plans page (Prices) |
| Extra Credits | Page to buy credits |
| Invite a Friend & Earn | Invite a Friend |
| Changelogs | Droopify's news, on the website, in a new tab |
| Log Out | Ends your session |
When you are using the account of another user who gave you access, a link-shaped icon appears next to your profile: click it to go back to your own account.
Dashboard on a phone
The side menu is replaced by a bar at the bottom with Home, Drafts, Inventory and Orders. The profile menu opens from the icon on the left of the header and also contains Switch eBay Stores, Offers, Direct Messages, Winning Products, the Settings pages (including Invite a Friend), Support and Documentation. Tapping your name opens Switch Droopify Account.
Alerts and news
Alerts appear in windows that open on their own when you come in; there is no notification list. If more than one is due, they open one after the other as you close them.
- Reconnect your eBay stores now: Reconnect eBay stores.
- You've run out of credits!: Out of credits.
- Droopify news and announcements: Got it closes the window, See what's new opens the full list on the website. Each item appears only once.
To write to support, on a computer, use the chat at the bottom right.