Untracked Inventory
The Untracked Inventory lists the listings of your eBay stores that are not connected to a supplier's product, and lets you synchronize them.
What untracked listings are
They are listings already on sale on your eBay stores that Droopify read from eBay but can't match to a supplier's product. Until you synchronize them, Droopify doesn't update their price and availability.
Reading the listings from the eBay store
- In the eBay Stores page open the store and the Untracked Products tab.
- The tab text explains that products not yet present on Droopify will be synchronized and added to your inventory: here they show up as untracked listings.
- Click Proceed to next step.
"eBay store synchronization has been started successfully. This operation may take a few minutes." appears. The listings read appear on this page. If one is already running, "A synchronization is already running for this eBay store." appears.
Opening the Untracked Inventory
In the Inventory, when there are untracked listings, the N Untracked Products button appears next to the search: click it.
Table columns
| Column | What it shows |
|---|---|
| Product | Image and title; the Out of Stock label appears when the quantity on eBay is 0 |
| Date | Date the listing was published on eBay |
| Region | eBay region of the listing (e.g. IT, FR) |
| Quantity | QTY is the quantity on sale on eBay |
| Price | SELL is the price on eBay; BUY the supplier's price, if the product is already known |
| Product ID | SELL opens the listing on eBay; BUY the supplier's product, if known |
Search, filters and sorting
- Search: Product Title (at least 3 characters), Listing ID (at least 9) or Supplier PID (at least 5).
- Filters: Date, Price, Quantity (with Equal to, Greater than, Less than) and Region, which lists the codes of every eBay region (IT, FR, DE…).
- Sorting: click the header of Date, Quantity or Price.
Actions on untracked listings
| Action | Where | Details |
|---|---|---|
| Synchronize a listing with the supplier link | Yellow Synchronize button or click the row | Synchronize an untracked listing |
| Synchronize the selected listings using the SKU | Synchronize Listings By SKU, in the bottom bar | Synchronize listings by SKU |
| Synchronize listings from a file | Synchronize Listings By CSV, next to the search | Synchronize listings by CSV |
| Delete a listing | Red Delete button | Delete a listing |
| Delete several listings | Delete Listings, in the bottom bar | Delete several listings |
After synchronization the listing moves to the Inventory and Droopify monitors its price and availability (Price and stock monitoring). Each synchronized listing counts toward the maximum number of products of your plan.