Edit a listing
How to edit a listing without variants, or a single variant, and save the changes to eBay.
Before you start
- The listing must be in the Inventory. If the row is greyed out an operation is running: wait for it to finish.
- For the title, description and item specifics of a listing with variants see Edit a listing with variants.
Opening the editor
- In the Inventory click the listing row or the yellow Edit button.
- For a variant, open the group row and click the variant row.
The popup's title is the listing title (or the variant name).
Popup tabs
| Tab | Listing without variants | Variant | Content |
|---|---|---|---|
| Details | Yes | Yes | Texts and data of the listing |
| Price | Yes | Yes | Availability, quantity, price and profit (Edit a listing's price and quantity) |
| Template | Yes | No | Description template; No template to use none |
| Images | Yes | Yes | Add (Upload Image, png or jpeg), remove or reorder images |
| Item Specifics | Yes | No | eBay item specifics of the product |
| Other | Yes | Yes | Shipping Policy, Payment Policy, Return Policy, Warehouse ID, Warehouse Country, Warehouse City (read only) |
Fields of the Details tab
| Field | Notes |
|---|---|
| Title | Up to 80 characters, with a counter |
| eBay Store | Cannot be changed |
| Description | Text of the description |
| Category | Search and pick the eBay category; if missing, "Auto-assigned if missing" |
| Brand | Brand of the product |
| Custom tag | Pick a tag or type a new one to create it |
| Product URL | Link to the supplier's product. Changing it reloads the whole product: the warning "Changing the Product URL will modify the entire product" appears |
| Variant, Product Code (SKU), Selling Region, Ship from, Shipping Time | Read only |
For a variant the tab only shows the read-only fields.
Saving or resetting
- Next to each changed field (Edited) appears: hover it to read the effect.
- Click Save Changes. Once eBay has received the changes, "The listing has been saved successfully." appears and the table refreshes. If the change fails, the popup stays open and the error message appears.
- To go back to the supplier's values and the store settings click Reset Changes: it applies to every field of the listing (title, description, images, price, quantity). When it is done the popup closes and the table refreshes.
With Improve with AI you can have title, description and item specifics rewritten using credits: Improve a listing with AI. The outcome of your edits is also in Operations History.
Possible errors
| Message | What to do |
|---|---|
| Error uploading images | Try again with a png or jpeg image |
| The supplier URL can only be edited on a single listing at a time. | Change the URL from a listing without variants |
| The supplier product URL is not valid. Check the link and try again. | Paste the full link of an Amazon or AliExpress product |
| The requested operation is not valid. | Reload the page and try the edit again |
| The draft or listing was not found. It may have been deleted: refresh the page and try again. | The listing is no longer in Droopify: refresh the page and check that it is still in the Inventory |
| eBay message | eBay rejected the change: fix the field named in the message and save again |