Plan and subscription
The Your Plan panel in Profile & Billing shows your active plan, its limits and the subscription status.
Your Plan
At the top you see the plan name, the subscription status and the monthly price. Under the panel title there is the next renewal date (Renews on …).
Under the price you find the limits included in the plan:
| Limit | Meaning |
|---|---|
| … eBay Stores | How many eBay stores you can connect (Unlimited in the larger plans) |
| … Amazon Accounts | How many Amazon accounts you can connect as supplier accounts |
| Inventory capacity of … products | How many listings you can have in your inventory |
| … monthly credits | The credits you get at every renewal (Credits) |
Plans and prices:
| Plan | Price | Max Products | eBay Stores | Supplier Accounts | Monthly Credits |
|---|---|---|---|---|---|
| Starter 200 | €12.99/month | 200 | 1 | 1 | 50 |
| Beginner 400 | €24.99/month | 400 | 3 | 3 | 100 |
| Advanced 800 | €39.99/month | 800 | Unlimited | 3 | 150 |
| Expert 1.4K | €52.99/month | 1,400 | Unlimited | 5 | 200 |
| Enterprise 2K | €69.99/month | 2,000 | Unlimited | 5 | 300 |
| Enterprise 4K | €124.99/month | 4,000 | Unlimited | 8 | 400 |
| Enterprise 6K | €184.99/month | 6,000 | Unlimited | 10 | 500 |
| Enterprise 8K | €244.99/month | 8,000 | Unlimited | 15 | 600 |
| Enterprise 10K | €299.99/month | 10,000 | Unlimited | 20 | 750 |
| Enterprise 15K | €429.99/month | 15,000 | Unlimited | 20 | 1,000 |
| Enterprise 20K | €569.99/month | 20,000 | Unlimited | 25 | 1,350 |
| Enterprise 30K | €749.99/month | 30,000 | Unlimited | 30 | 1,800 |
| Enterprise 40K | €999.99/month | 40,000 | Unlimited | 35 | 2,250 |
| Enterprise 50K | €1,199.99/month | 50,000 | Unlimited | 40 | 2,700 |
The limit counts the products monitored by Droopify.
Need more than 50,000 products? Contact support for a custom plan.
Subscription statuses
| Status | Meaning |
|---|---|
| Free Trial | You are in the free trial period |
| Active | Subscription paid and running |
| Expiring | You cancelled the subscription: it stays active until the end of the period already paid (Cancelling the subscription) |
| Payment Failed | The last payment did not go through |
| Expired / Not Active | The subscription is not active: to use the dashboard you have to choose a plan |
Panel buttons
- Edit Subscription opens the plans page, where you can change plan or end the free trial (Changing plan).
- The clock icon opens the billing portal, with invoices and payment method.
Payment Failed
If a subscription payment does not go through, instead of the dashboard you see the Payment Failed page.
- Click Retry Payment: the billing portal opens.
- Update your payment method and pay the outstanding invoice.
From the same page you can also cancel the subscription or leave with Log Out. Once the payment succeeds the status goes back to Active and the dashboard is available again.
The other parts of the page: Profile & Billing.