Profile & Billing
The Profile & Billing page, the first one in Settings, gathers your subscription, billing details, credits, profile and data exports.
Page panels
| Panel | What it shows / what it is for | Details |
|---|---|---|
| Your Plan | Plan, subscription status, limits and renewal date. Edit Subscription opens the plans page | Plan and subscription |
| Billing | Billing details and payment method | Billing section below |
| Credits | Balance of Monthly Credits and Purchased Credits | Credits |
| Your Profile | Image, username and email. Edit Profile opens the edit popup | Editing your profile |
| Credits History | Credit movements, newest first | Credits |
| Export Data | Downloads credits, listings and orders as CSV | Exporting your data |
To change plan: Changing plan. To close the subscription: Cancelling the subscription.
Billing
The Billing panel shows the details used on your invoices:
| Field | What it shows |
|---|---|
| Name | Name or company name |
| Email that receives the invoices | |
| Address | Billing address |
| VAT Number | VAT number, if you entered one |
| Payment | The last four digits of the card (Ends with …) |
Missing means the detail has not been entered. Edit Billing Info opens the billing portal.
Billing portal
The billing portal is a secure external page where you change billing details, VAT number and card, download invoices and cancel or reactivate the subscription. You open it from:
- Edit Billing Info in the Billing panel;
- the clock icon in the Your Plan panel;
- Cancel your subscription or Reactivate your subscription on the plans page;
- Retry Payment on the Payment Failed page.
Other ways to get there
From the profile menu at the top right:
- Your Profile opens the profile edit popup;
- {plan name} Plan opens the plans page;
- Extra Credits opens the Buy Extra Credits page.
On the phone the same pages are in the menu, in the Subscription section (Plan and Extra Credits), and Profile & Billing is under Settings.