Delete Order

How to remove a single order from the list on the Orders page with the Delete Order popup.

Deleting an order

1. On the Orders page, on the order's row press the red Delete button (bin icon).
2. Delete Order opens with the text "The order will be permanently deleted from Droopify."
3. Press Delete Order. The order has been deleted successfully. appears and the table refreshes.

To delete several orders at once use Delete Orders.

What happens next

• The order takes the Deleted status and disappears from the list. You find it again by choosing Deleted in the Status filter.
• Nothing changes on eBay: the order stays valid and the customer still expects the package. To cancel the sale use Set as Cancelled.
• If you had already purchased the product from the supplier, the purchase isn't cancelled.
• A Deleted order no longer has actions in the status menu. To bring it back to Pending with the eBay data use Reset Order in the order details.

Deleting, archiving, cancelling

Possible errors

If the deletion fails, the reason appears (a Droopify message or eBay's text) and the order stays as it was.