AliExpress account

How to connect an AliExpress account to Droopify and manage it on the Supplier Accounts page.

Columns and settings shared by all supplier accounts are in Supplier Accounts.

How an AliExpress account is connected

The AliExpress account is connected through the official AliExpress authorization: you don't enter the password in Droopify and no 2FA key is needed. So, compared with Amazon:

• the OTP Code column stays empty;
• there is no Disconnect button;
• the Delete button is always available.

Droopify uses the account for automatic orders of AliExpress products and to follow the status of orders at AliExpress.

Connecting the AliExpress account

1. Go to Settings > Supplier Accounts, click Add Supplier Account and choose AliExpress (Add Supplier Account).
2. The AliExpress authorization page opens: sign in with the account you want to connect and authorize Droopify.
3. AliExpress brings you back to Supplier Accounts, where the account appears as connected in the table.

The number of supplier accounts (Amazon and AliExpress together) depends on your plan: see Prices. An AliExpress account can be connected to only one Droopify account.

AliExpress account region

The Region column is filled in automatically with the region of the AliExpress account read during the authorization: you don't pick it.

AliExpress account settings

Click Edit (or the row) to change Account Status, Maximum daily orders and Maximum loss limit: see Edit a supplier account. The automatic order with AliExpress is turned on with the Automatic order switch in the eBay store settings, for the region and the AliExpress supplier: see General store settings.

Logging in again

If the authorization is no longer valid, the row shows Your login session has expired. Please log in again to continue. and the Log In button.

1. Click Log In (or the row): the AliExpress authorization page opens.
2. Sign in with the same AliExpress account and authorize Droopify.
3. AliExpress brings you back to Supplier Accounts and the account is connected again with its settings.

Deleting the AliExpress account

The Delete button is always available for AliExpress accounts, even when they are connected. The account disappears from the page and Droopify stops using it; to use it again, connect it from scratch. The procedure is in Delete a supplier account.

Connection errors

If the connection fails, the error message appears when you are back on Supplier Accounts.