Dashboard › Orders

Delete Orders

1 min read

How to remove several orders at once from the list on the Orders page with the Delete Orders bulk action.

Deleting several orders

  1. On the Orders page select the orders with the checkboxes on the left. The bulk actions bar appears at the top.
  2. Press Delete Orders. The Delete Orders popup opens and shows how many orders you selected: "The N selected orders will be permanently deleted from Droopify."
  3. Press Delete Orders. Orders have been deleted successfully. appears and the table refreshes.

The action is available both in the main list and in Archived Orders. If you change search, filters or sorting, the selection is cleared. For a single order you can also use Delete Order.

What happens next

  • The orders take the Deleted status and disappear from the list. You find them again by choosing Deleted in the Status filter.
  • Nothing changes on eBay: the orders stay valid. To cancel a sale use Set as Cancelled, one order at a time.
  • Purchases already made from the supplier aren't cancelled.
  • To bring an order back to Pending use Reset Order in the order details.

Possible errors

If one of the errors in the table appears, no order is deleted. If instead the deletion fails for the orders of one eBay store, the reason for the error appears and the orders of the other stores may already be deleted: reload the page to see the updated status.

MessageWhat to do
You can't perform this action: an automatic purchase is in progress for this order. …An automatic order is running for at least one order: wait for it to end, or remove it from the selection
The order was not found. Check the entered data and try again.One of the orders no longer exists or is already Deleted: reload the page, select again and try again