Synchronize listings by CSV
How to synchronize several untracked listings with a CSV file that pairs each eBay listing ID with the supplier product link, from the Synchronize Listings By CSV popup.
Before you start
- Prepare a CSV file with the eBay listing ID in the first column and the supplier product link (Amazon or AliExpress) in the second.
- Separate the columns with commas, semicolons or tabs; the header row is optional.
- Each synchronized listing counts toward the maximum number of products of your plan.
Synchronize Listings By CSV
- In the Untracked Inventory click Synchronize Listings By CSV next to the search.
- Drag the file onto "Drag and drop the CSV file here" or click to pick it. You can add up to 6 files.
- Click Synchronize Products.
Rows without a numeric ID or without a link are skipped; if the same ID appears more than once the first row wins. Listings already tracked and IDs that don't match any listing of your stores are not touched: after the operation check in the table which listings are left.
What happens next
- When the synchronizations are done "The untracked products have been synchronized successfully to your Droopify inventory." appears and the table refreshes.
- Synchronized listings move to the Inventory: on eBay, title, description, images, category and item specifics are replaced with the supplier product's, and price and quantity follow the store settings.
- If some rows fail, the popup stays open with the error message: those listings stay in the Untracked Inventory.
Possible errors
| Message | What to do |
|---|---|
| Invalid CSV format. The file must contain the eBay listing ID in the first column and the supplier link in the second column. | No row is valid: check the column order and that the IDs are numbers only |
| Some listings were not synchronized (invalid supplier link, plan limit reached or eBay error). The others were synchronized: check the links and try again for the missing ones. | Fix the rows of the listings left and synchronize a file with only those |
| The supplier product URL is not valid. Check the link and try again. | No link in the file is valid: use the full link of the Amazon or AliExpress product page |
| You have reached the maximum number of products allowed by your plan. | Free up room or move to a higher plan in Profile & Billing |
| Other error or eBay message | No row was synchronized: the message gives the reason for the first one that failed. Try that listing with Synchronize an untracked listing |