Delete a supplier account

At the end of this procedure the supplier account disappears from the Supplier Accounts page and Droopify stops using it.

Before you start

• For Amazon accounts the Delete button appears only when the account is not connected: if it is connected, disconnect it first (Disconnect a supplier account). For AliExpress accounts it is always available.
• After deletion the account is used neither for automatic orders nor for order monitoring. Products and listings are not changed.
• The action can't be undone: to use the account again you will have to add it from scratch, with the 2FA Secret Key (MFA) if it is an Amazon account.

Deleting the account

1. In Settings > Supplier Accounts click Delete on the account row: the popup opens with the region flag, the account email and the question Are you sure you want to delete this supplier account?
2. Read the warning: Deleting the supplier account removes it from Droopify, and it will no longer be used for automatic orders and order monitoring. Products and listings are not changed. To use it again you will have to add it from scratch, with the 2FA Secret Key if needed. This action cannot be undone.
3. Tick I have read and accept that, once deleted, this supplier account will no longer be used for automatic orders. Until the box is ticked the button stays disabled.
4. Click Delete Supplier Account.

What happens next

The supplier account has been deleted successfully. appears and the account disappears from the table. It no longer counts towards the number of supplier accounts in your plan.

To use it again, connect it from scratch: Add Supplier Account. The other actions are in Supplier Accounts.

Possible errors