Granting access authorization
With the Grant Access Authorization popup you let another Droopify account, for example a collaborator or a consultant, enter your account and manage it.
Before you start
- The person must already have a Droopify account: you need the email they sign in with.
- Whoever has the authorization can fully manage your account: grant it only to people you trust.
Granting the authorization
- In Security & Access, in the Active Authorizations panel, click Grant Authorization.
- In the Droopify Account Email field enter the person's email and click Continue.
- In the Confirm Access Authorization step check the email shown and read the yellow warning.
- Tick I have read and confirm that I want to grant another Droopify account authorization to access and manage my Droopify account.: only then Grant Authorization becomes active.
- Click Grant Authorization.
What happens next
Authorization request sent successfully. Once accepted, the selected Droopify account will be able to access and manage your Droopify account. appears, the popup closes and the request appears in Active Authorizations as Pending.
- The other person accepts it from their Security & Access page, in the Client Authorization Management panel. From then on they can enter your account from Switch Account (Switching account).
- Next to the account you then see the last access (Last access on …).
Revoking the authorization
In the Active Authorizations panel click Revoke Authorization next to the account. Access authorization has been revoked successfully. appears and that person can no longer enter your account.
Possible errors
If the request cannot be created, the popup stays open and the error message appears.
| Message | What to do |
|---|---|
| The email address entered is not valid. Please verify the data and try again. | The field is empty or the email is not written correctly: check it and try again |
| Could not grant the access authorization because no Droopify account uses this email. Check the email and try again. | Ask the person for the email they use to sign in to Droopify, or have them create an account first |
| You cannot grant access authorization to your own account. Enter the email of another Droopify account. | Enter the other person's email, not yours |
| You have already granted access authorization to this account (active or pending acceptance). You can find it in Active Authorizations. | No new request is needed: check the account in Active Authorizations |
The rest of the page: Security & Access.