Delete a listing
How to delete a single listing, from both eBay and Droopify or only from Droopify, with the Delete Listing popup.
Before you start
- Deletion applies to the whole listing, with all its variants: you can't delete a single variant. To stop selling a variant, set it to Not available (Edit a listing's price and quantity).
- If the red button is disabled and the row is greyed out, an operation is already running on the listing.
- To delete several listings at once see Delete several listings.
Delete only from Droopify (not from eBay)
| Tick Delete only from Droopify (not from eBay) | What happens |
|---|---|
| Not ticked | The listing is removed from eBay and deleted from Droopify |
| Ticked | The listing stays on sale on eBay but disappears from Droopify: Droopify no longer updates its price and availability |
Deletion cannot be undone.
Deleting a listing
- In the Inventory click the red Delete button on the listing row (for listings with variants, on the group row).
- In the Delete Listing popup choose whether to tick Delete only from Droopify (not from eBay).
- Click Delete Listing.
The same button is in the Untracked Inventory, for listings not synchronized yet.
What happens next
- When the deletion is done, "The listing has been deleted successfully." appears and the table refreshes.
- If the deletion fails, the popup stays open and shows the error message: the listing stays in the Inventory.
Possible errors
| Message | What to do |
|---|---|
| The selection is not valid. Select at least one item and try again. | Reload the page and try again |
| eBay message | eBay didn't accept closing the listing: try again later, or end it on eBay and then delete it only from Droopify |