Frequently Asked Questions
Quick answers to the questions sellers ask most about eBay, drafts and listings, orders, suppliers, VAT, subscription and security.
Drafts and Listings
- Why can't I see the drafts I just created?
- Why are drafts created in the wrong eBay store?
- Why is a product out of stock even though it is available on Amazon?
- Why do I see more products than I have published on eBay?
- How do I bulk edit the prices or quantities of all my products?
- How do I migrate from my current software to Droopify?
Orders and Profits
eBay
Security and Access
Subscription and Payments
- Is a free trial available?
- How do I cancel my Droopify subscription?
- How do I change the plan of my Droopify subscription?
- The subscription payment was not successful, what should I do?
- How do I change the payment method of my Droopify subscription?
- Can I transfer my credits to another account or get a refund?