How do I change the password of my Droopify account?
You change your password with a recovery link you receive by email: request it from Edit Password in Security & Access, or from Forgot password? on the login page if you cannot get in.
You are in the dashboard
- In Settings open Security & Access.
- In the Connected Accounts panel click Edit Password on Email & Password.
- Enter your email and click Send Recovery Link.
- Open the link in the email and choose the New Password (at least 12 characters), then click Reset Password.
You cannot log in
On the login page click Forgot password? and continue from step 3. The link only arrives if the email is the one of your Droopify account and email and password sign in is enabled for the account.
You log in with Google or Discord
If you signed up with Google or Discord, your account has no password to change and the recovery link does not arrive. Log in with Google or Discord, then in Security & Access click Enable Sign In on Email & Password: from there you set a password and can log in both ways.
The link does not work
| Message | What to do |
|---|---|
| The password reset link has expired. Please request a new one. | Request a new link from Forgot password? |
| The password reset link has already been used. | The password has already been changed: log in with the new one or request another link |
If the email does not arrive, check your spam folder. If you have just requested a link, use the one you already received before requesting another.
Steps, password rules and errors: Changing your password.