Orders on the Home
What the Orders and Ongoing Orders panels of the Home show.
Orders
Donut chart with the orders received in the data period (Home), split by eBay marketplace (for example Italy, Germany, United States). Only deleted orders are left out.
- The chart always shows at least 4 marketplaces: those without orders appear with 0.
- If you have no orders yet, No orders found appears.
Ongoing Orders
Donut chart with the orders not completed yet, split by status:
| Status | Meaning |
|---|---|
| Pending | Order received on eBay, not yet purchased from the supplier |
| Ordered | Purchased from the supplier, not shipped yet |
| Shipped | On its way to the customer |
| Supplier Error | A problem with the order at the supplier, for example a return to its warehouse: check the order in the Orders page |
This panel leaves out delivered, cancelled and deleted orders, and orders with a cancellation request, a return or a dispute, even if already closed. The full meaning of each status is in Order statuses.