# Switching account

> How to enter a Droopify account that gave you authorization with the Switch Droopify Account popup, and how to go back to your main account.

Source: https://docs.droopify.co/en/switch-account
Last updated: 2026-10-16

With the **Switch Droopify Account** popup you enter the Droopify accounts that granted you access authorization and go back to your own.

## Before you start

- The owner of the other account must have granted you the authorization ([Granting access authorization](https://docs.droopify.co/en/grant-access-authorization)).
- You must have accepted the request in **Security & Access**, in the **Client Authorization Management** panel ([Security & Access](https://docs.droopify.co/en/access-and-security)).

## Entering another account

1. Open the profile menu at the top right and click **Switch Account**.
2. In the popup look for the account with **Search by account email...**, if you have many.
3. Click **Log In** on the account to manage.

The dashboard reloads with that account's data: eBay stores, listings, orders and settings are theirs.

If the switch fails, the loading on the button stops, an error message appears and you stay in the account you were in (see **Possible errors**).

## Account list

| Row | What it shows |
|---|---|
| Your account | Your email with **Main Account** |
| The accounts you manage | Account email and last access (**Last access on …** or **No access recorded**) |
| The account open now | The **Current** tag, with no **Log In** button |

**Add New Droopify Account** brings you to the **Security & Access** page, where you accept new requests.

## Going back to your account

While you are in another account, an icon appears next to your profile at the top.

- Click the icon to go straight back to your account.
- Or open **Switch Account** and click **Log In** on the **Main Account** row.

> **Note**:
>
> What you do while in another account applies to that account: changes to drafts, listings, orders and settings are saved there.

## Possible errors

| Message | What to do |
|---|---|
| **No valid authorization was found for this account.** | The authorization was revoked or is not accepted yet. Check the account in **Client Authorization Management** ([Security & Access](https://docs.droopify.co/en/access-and-security)) and, if needed, ask the owner for a new authorization |
| Another error message | Reload the page and try again. If it happens again, write to support with the email of the account you wanted to enter |