# Send to Chrome Extension

> Buy the product of an eBay order on Amazon with the Droopify Chrome Extension: cart and customer address are ready, you confirm the payment.

Source: https://docs.droopify.co/en/purchase-with-chrome-extension
Last updated: 2026-10-16

How to buy the product of an eBay order on Amazon yourself with the **Send to Chrome Extension** panel, which prepares the cart and the customer's address.

## Before you start

- You have installed the Droopify Chrome Extension ([How to install the Chrome Extension](https://docs.droopify.co/en/how-to-install-chrome-extension)) and you are logged in to Amazon in the same browser.
- The order is for an Amazon product and is **Pending** and **Not Monitored** on the [Orders](https://docs.droopify.co/en/orders) page. The panel doesn't appear for AliExpress orders.
- The order is linked to the supplier product. If you see **Synchronize Product**, link it first: [Synchronize Product](https://docs.droopify.co/en/sync-order-product).
- Check the address in the [order details](https://docs.droopify.co/en/view-order-details): it is the one the extension enters on Amazon.

## Sending the order to the Chrome Extension

1. In the **Status** column press **Purchase Product**. Two panels open side by side: **Send Automatic Order** ([Purchase Product](https://docs.droopify.co/en/fulfill-order)) and **Send to Chrome Extension**.
2. In the **Send to Chrome Extension** panel press **Send to Chrome Extension**.
3. The Amazon cart of the order's region opens in a new tab and **The order has been successfully sent to the Droopify Chrome Extension for automatic purchase.** appears.
4. The extension adds the product with the ordered quantity to the cart and enters the customer's address. Check and confirm the payment on Amazon yourself.

## What happens next

Sending to the extension doesn't change the order in Droopify: it stays **Pending** and **Not Monitored** until you connect it to the purchase made on Amazon. After paying, use [Connect Order](https://docs.droopify.co/en/connect-order): from then on Droopify follows the status and the tracking number.

If you want Droopify to purchase and follow the order instead, use the other panel, **Send Automatic Order**.

## Possible errors

| Message | What to do |
|---|---|
| **Could not find the supplier product associated with this order. Please verify the data and try again.** | Link the product with **Synchronize Product** and try again |
| **The shipping address contains invalid characters. Please verify the data and try again.** | Fix the address in the **Edit** tab of the order details and try again |

If the cart opens but stays empty, check that the extension is installed and enabled in Chrome.