# Profile & Billing

> What you find on the Droopify Profile & Billing page: plan and subscription, billing details, credits, your profile and CSV data exports.

Source: https://docs.droopify.co/en/profile-and-billing
Last updated: 2026-10-16

The **Profile & Billing** page, the first one in **Settings**, gathers your subscription, billing details, credits, profile and data exports.

## Page panels

| Panel | What it shows / what it is for | Details |
|---|---|---|
| **Your Plan** | Plan, subscription status, limits and renewal date. **Edit Subscription** opens the plans page | [Plan and subscription](https://docs.droopify.co/en/subscription-and-plan) |
| **Billing** | Billing details and payment method | **Billing** section below |
| **Credits** | Balance of **Monthly Credits** and **Purchased Credits** | [Credits](https://docs.droopify.co/en/credits) |
| **Your Profile** | Image, username and email. **Edit Profile** opens the edit popup | [Editing your profile](https://docs.droopify.co/en/edit-profile) |
| **Credits History** | Credit movements, newest first | [Credits](https://docs.droopify.co/en/credits) |
| **Export Data** | Downloads credits, listings and orders as CSV | [Exporting your data](https://docs.droopify.co/en/export-data) |

To change plan: [Changing plan](https://docs.droopify.co/en/change-plan). To close the subscription: [Cancelling the subscription](https://docs.droopify.co/en/cancel-subscription).

## Billing

The **Billing** panel shows the details used on your invoices:

| Field | What it shows |
|---|---|
| **Name** | Name or company name |
| **Email** | Email that receives the invoices |
| **Address** | Billing address |
| **VAT Number** | VAT number, if you entered one |
| **Payment** | The last four digits of the card (**Ends with …**) |

**Missing** means the detail has not been entered. **Edit Billing Info** opens the billing portal.

## Billing portal

The billing portal is a secure external page where you change billing details, VAT number and card, download invoices and cancel or reactivate the subscription. You open it from:

- **Edit Billing Info** in the **Billing** panel;
- the clock icon in the **Your Plan** panel;
- **Cancel your subscription** or **Reactivate your subscription** on the plans page;
- **Retry Payment** on the **Payment Failed** page.

## Other ways to get there

From the profile menu at the top right:

- **Your Profile** opens the profile edit popup;
- **{plan name} Plan** opens the plans page;
- **Extra Credits** opens the **Buy Extra Credits** page.

On the phone the same pages are in the menu, in the **Subscription** section (**Plan** and **Extra Credits**), and **Profile & Billing** is under **Settings**.