# How do I cancel my Droopify subscription?

> In Profile & Billing click Edit Subscription, then Cancel your subscription and confirm in the portal. You keep using Droopify until the paid period ends.

Source: https://docs.droopify.co/en/how-do-i-cancel-my-droopify-subscription
Last updated: 2026-10-16

You cancel the subscription yourself, at any time, from the billing portal: Droopify stays active until the end of the period you already paid for and then does not renew.

## Cancelling the subscription

1. In **Settings** open **Profile & Billing**.
2. In the **Your Plan** panel click **Edit Subscription**.
3. At the bottom of the plans page click **Cancel your subscription**: the billing portal opens.
4. Confirm the cancellation in the portal.

The subscription status becomes **Expiring**. Until the end date you can still use the dashboard and change your mind with **Reactivate your subscription**, in the same place on the plans page.

## You are on a free trial

The procedure is the same. If you cancel before the free trial ends, the subscription ends when the trial ends and the plan is not charged.

## The payment was not successful

If you see the **Payment Failed** page instead of the dashboard, click **or cancel your subscription** below the **Retry Payment** button: the billing portal opens, where you confirm the cancellation.

## You just want to spend less

Instead of cancelling you can switch to a smaller plan from the same plans page: see [Changing plan](https://docs.droopify.co/en/change-plan).

What happens to eBay stores, listings and credits when the subscription expires: [Cancelling the subscription](https://docs.droopify.co/en/cancel-subscription).