# Add a selling region or a supplier

> How to set up an eBay store's settings for a new selling region or a new supplier with Add eBay selling region and Add supplier, before creating drafts.

Source: https://docs.droopify.co/en/add-ebay-store-region
Last updated: 2026-10-16

At the end of this procedure the eBay store has settings for a new pair of selling region and supplier, ready to edit.

## Before you start

- It is not required: the settings of a region and supplier are created on their own when you create the first draft for that pair. Add them earlier if you want to set up prices, policies and messages before creating drafts.
- Each region and supplier pair has its own settings: see [eBay Stores](https://docs.droopify.co/en/ebay-account).
- The available suppliers are Amazon and AliExpress.

## Adding an eBay selling region

1. In **Settings** > **eBay Stores** click **Edit** on the store: the list of regions already present appears (for example **eBay Italy**).
2. Click **Add eBay selling region** at the bottom of the popup.
3. In **eBay selling region** choose the region. The list only shows regions not yet present in the store.
4. Click **Add eBay selling region** again: **Add supplier** opens for that region.
5. Continue with steps 3-4 of the next section.

The new region is saved only when you add its first supplier: if you close the popup before, it does not stay in the list.

## Adding a supplier to a region

1. Click **Edit** on the store and choose the region.
2. Click **Add supplier** at the bottom of the popup.
3. In the dropdown choose the supplier. The list only shows suppliers not yet set up for that region.
4. Click **Add supplier**.

## What happens next

**eBay store changes have been saved successfully.** appears and the popup closes. The new settings start from default values, with the automatic messages already written in the region's language.

To set them up click **Edit** again, choose the region and supplier and change the tabs: [General store settings](https://docs.droopify.co/en/ebay-store-general-settings), [Prices and promotions](https://docs.droopify.co/en/ebay-store-prices-and-promotions), [Policies and synchronization](https://docs.droopify.co/en/ebay-store-policies).

## Possible errors

| Message | What to do |
|---|---|
| **An automation already exists for this supplier and region.** | The settings already exist: close the popup, open it again and choose the region and supplier from the list |
| **The automation could not be created. Please try again.** | Try again; if it happens again, contact support |